Privacy Policy
Last updated · July 15, 2026
JK Junk Removal Dumpsters (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit jkdumpsters.com, call us, or use our junk removal and dump trailer rental services in Northern Virginia.
The short version: we collect what we need to give you a price and haul your stuff away. We do not sell your personal information. When you call us, an automated assistant may answer and the call may be recorded. You can ask us to delete your information at any time by emailing info@jkdumpsters.com.
Information We Collect
Information you provide
- Name, phone number, and email address
- Service address (street, city, state, ZIP code)
- Description of the items to be removed, and any photos you send us
- Preferred date and time for pickup or delivery
- Communications you send us (phone calls, text messages, email, website forms)
Information collected automatically
- IP address and approximate geographic location based on it
- Browser type and version, device type, and operating system
- Pages visited and time spent on each page
- The website that referred you to us
- Advertising parameters in the link you arrived through (for example utm_source, or click identifiers added by advertising platforms), which tell us which ad or channel brought you here
Phone calls
When you call (571) 578-0791, your call may be answered by an automated virtual assistant rather than a person. Calls may be recorded and transcribed so we can quote your job accurately, schedule it, and improve our service. If you would prefer not to be recorded, please tell us during the call or contact us by email instead.
How We Use Your Information
- Give you a price and respond to your inquiry
- Schedule, perform, and follow up on your pickup or trailer delivery
- Send you confirmations and service updates
- Keep records required for tax, accounting, and waste-hauling regulations
- Measure which advertising works, so we do not waste money showing ads to people who do not need us
- Improve our website and services
Third-Party Services
We use the following service providers, which may process data about your interaction with us. Each one maintains its own privacy policy.
| Service | What it does for us |
|---|---|
| Vercel, Inc. | Website hosting |
| Supabase, Inc. | Stores your inquiry and job records |
| Resend | Delivers our email notifications |
| Retell AI | Powers the virtual assistant that answers our phone; processes call audio and transcripts |
| Google LLC | Calendar, used to schedule your job |
| Meta Platforms, Inc. | Advertising and measurement, when you reach us through a Facebook or Instagram ad |
| WhatsApp (Meta) | Messaging with you, if you choose to contact us that way |
We do not sell your personal information to third parties. We do not share it with anyone except the providers above, and only so they can do the work described.
Cookies and Similar Technologies
Our website uses your browser’s local storage to remember which advertisement or link brought you to us, so that if you contact us later we know where you came from. This information expires after 90 days and contains no personal details.
If we run advertising on Facebook or Instagram, we may also use the Meta Pixel to measure whether those ads work. You can control how Meta uses your data for advertising in your Facebook ad preferences, and you can generally limit tracking through your browser settings.
How Long We Keep It
We keep inquiry and job records for as long as needed to serve you and to meet our legal and accounting obligations — typically no more than seven years. Advertising attribution data expires after 90 days. Call recordings are kept only as long as needed for quoting, scheduling, and quality review.
Your Rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you
- Access a copy of it
- Ask us to correct information that is wrong
- Ask us to delete it
- Opt out of the use of your information for targeted advertising
We honor these requests regardless of your state of residence. To make a request, email info@jkdumpsters.com or call (571) 578-0791. We will not discriminate against you for exercising any of these rights.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top will change when we do. Material changes will be posted on this page.
Contact Us
JK Junk Removal Dumpsters
Northern Virginia
Phone: (571) 578-0791
Email: info@jkdumpsters.com
Aviso de Privacidad (Resumen en Español)
JK Junk Removal Dumpsters respeta tu privacidad. Este resumen explica lo esencial; la versión completa en inglés es la que rige legalmente.
Qué recopilamos: tu nombre, teléfono, correo electrónico, la dirección del servicio, la descripción y fotos de lo que quieres retirar, y datos automáticos de tu visita al sitio (dirección IP, páginas vistas, y de qué anuncio o enlace llegaste).
Llamadas: cuando llamas al (571) 578-0791 puede contestarte una asistente virtual automatizada, no una persona. Las llamadas pueden grabarse y transcribirse para cotizar y agendar tu trabajo. Si prefieres que no se grabe, dilo durante la llamada o escríbenos por correo.
Para qué lo usamos: darte un precio, agendar y realizar el trabajo, enviarte confirmaciones, cumplir obligaciones fiscales y de regulación, y medir qué publicidad funciona.
No vendemos tu información personal. Solo la compartimos con los proveedores listados arriba y únicamente para prestarte el servicio.
Tus derechos: puedes pedirnos saber qué información tenemos sobre ti, acceder a ella, corregirla, borrarla, o excluirte de la publicidad dirigida. Escríbenos a info@jkdumpsters.com o llama al (571) 578-0791. No te trataremos distinto por ejercer estos derechos.